Karma Group’s professional and highly trained staff are responsible for ensuring that Karma Club Members understand and follow the Terms & Conditions (“T&Cs”) for membership. The goal is to ensure that all Members are able to take advantage of the unique services, benefits and experiences that Karma Club provides. Please take the time to familiarise yourself with these Terms & Conditions in order to get the most out of your membership of Karma Club.
The name of the Club shall be “The Karma Club” (“Club”) and the Club cards are primarily sold at the premises of Karma Salford Hall situated at Karma Salford Hall, Abbot’s Salford, Warwickshire, WR11 8UT, U.K., Karma Kandara situated at Jl. Villa Kandara, Banjar Wijaya Kusuma, Ungasan, Kec. Kuta Sel., Kabupaten Badung, Bali 80362, Indonesia, Karma Bavaria situated at Kirchbichlweg 18, 83727 Schliersee Germany and Karma Royal Haathi Mahal situated at Cavelossim, Mobor, Salcette, Goa, 403731, India (“Club Premises”), but may also be sold at various other locations.
2.1 Owner: The Owner of the Karma Club is Karma Club Pte. Ltd. (company number 201602081K) a private limited company owned by its shareholders incorporated in Singapore. The Owner has appointed different local licensees to sell the Karma Club throughout different jurisdictions.
2.2 Licensee: St. Martins Management (Isles of Scilly) Ltd. (company number 8512961) a private limited company owned by its shareholders, PT. Karma Bali Indonesia (company number 220817004045) a private limited company owned by its shareholders, KEA Marketing GmbH (company number DE301203684) a private limited company owned by its shareholders and Prestige Holiday Resorts LLP (company number 5556287) a limited liability partnership, all forming part of the Karma Group of Companies (“Karma Group”) and/or any other Karma Group affiliated company. The Karma Group operates its properties worldwide as referred to in Article 8.1 below.
3.1. All Members and guests shall comply with the T&Cs of the Club and all other regulations promulgated and amended from time to time.
3.2. The rights and privileges of a Member shall be personal to himself/herself. Except if permitted by the T&Cs, each Member shall not, by his/her own act or by operation of law:
- Transfer, assign, let, or otherwise dispose of any of his/her rights and privileges in the Club; or
- Charge or mortgage the rights and privileges of his/her Membership, or solicit or accept any money or money’s worth or other valuable consideration of any description whereby the rights of his/her Membership may be transferred, assigned let or otherwise disposed of or affected.
3.3. The rights and privileges of a Member shall cease after one year, when the Membership automatically expires.
3.4. A Member shall not by reason of his/her Membership have any proprietary rights, interest, benefit, title, or claim whatsoever to or against or in respect of the Owner, the Licensee the Club, and/or any other person or their respective monies, properties, assets, and undertakings whatsoever whether during the existence of the Club or upon or after its dissolution.
3.5. All Members shall be liable for all their own acts, omissions, neglects, and defaults (directly or indirectly).
3.6. Members shall not be entitled to use any of the facilities of the Club or have any rights or privileges of Membership or the right to receive Membership Cards until they have complied with all the conditions set out in Clause 5.
3.7. A copy of these T&Cs can be found on the Club Website: https://karmaclub.karmagroup.com/. The Owner reserves the right to make changes to the T&Cs from time to time in accordance with the intention of the Club, but shall always ensure the Members are notified of any substantial changes.
4.1. The owner of a Membership Card will be referred to as “Member”.
4.2. All Members shall be over 18 years of age.
5.1. A person can join the Club as a Member by submitting the following documents :
- A completed and signed copy of the Membership application form (online).
- The payment of the fee in the applicable local currency (“Membership Fee”) by Credit Card (bank) transfer to the locally appointed Licensee.
5.2. Upon receipt by the Licensee of the payment and the complete application form, the person will become a Member of the Club and is bound by these club T&Cs and will receive their Membership Card (either in hard copy or digitally).
5.3. The Membership starts (“Start Date”) upon receipt by the Licensee of the payment of the Membership Fee and shall be valid for the duration of one year maximum (“The Term”).
6.1. The Membership Fee is non-refundable.
6.2. Apart from the Membership Fee, each Member has to be responsible for payment of all consumption of food and beverages, spa services, special events or any other chargeable services or fees, by themselves, or their guests.
7.1. The Member will be issued with a Membership Card that the Member will receive after payment of the Membership Fee.
7.2. The Membership Card remains the property of the Owner and shall not be circulated to non-members, transferred or assigned. Upon becoming a Member, each Member shall undertake that he will not use his/her Membership Card for solicitation of money, guarantee, or mortgage.
8.1. The Members of the Club shall benefit from:
a. From 20% discount our Best Available Public Rates in Karma Group properties.
b. Room upgrades are available upon request and will be 20% off Best Available Rates (BAR) of the room type difference.
c. From 15% discount on Food & Beverage at all Karma Group venues.
d. From 15% discount on all wellness treatments at all award winning Karma Spa venues.
e. Enjoy early check-in and late check-out. (Subject to availability).
f. Free House breakfast at selected Karma Group properties for Karma Club Discovery & higher level tier members.
g. Dogs are welcome at no additional charge at selected Karma Group properties.
h. Exclusive invitations to VIP gatherings, world class entertainment, celebrity sporting events, and curated money can’t buy experiences.
i. Privileged access to Karma Club events including free entry and substantial discounts.
j. Special discounts on Karma Group’s boutique merchandise collection.
k. Access to the Karma Community – the latest news, special offers and savings.
a. The benefits under this Membership cannot be exchanged against any other entitlements, or points held by the Member in any other (Karma affiliated) Club.
b. The benefits under this Membership cannot be accrued and/or used outside the Term of this Membership. This means if the Member cannot use their benefits and/or 7 nights accommodation during their Membership Term (for whatever reason), the entitlements/ benefits under this membership will expire and be lost.
9.1. If a Member is unable to use Accommodation Nights already booked due to a Government mandated Lockdown (due to Covid-19), the Member is entitled to rebook the Accommodation at another time and/or at another Karma Group Property depending on availability and within the Term of the Membership.
9.2. Notice period for cancellation of a booking: If a Member cancels the already booked Accommodation Nights for any other reason than the reason mentioned under 9.1 and with a notice period of more than 2 weeks before the booking date, no additional fees apply. If the cancellation is received within two weeks before the booking, the Karma Group will use its best endeavours to accommodate the Member and reschedule the booking and the Karma Club Concierge may assist in this as well. However, the Owner/ Karma Group cannot guarantee availability and administration fees might apply.
10.1. If Karma Group is unable to provide the accommodation after the Accommodation Nights are already confirmed to the Member due to Force Majeure, the Member is entitled to rebook the Accommodation at another time or another Karma Group Property depending on availability and within the Term of the membership.
10.2. Force Majeure in this sense means: any event beyond the reasonable control of the Owner/ Karma Group, including without prejudice to the generality of the foregoing, any incident of war, civil commotion, governmental or administrative action, governmental acquisition, strike, lockout, flood, drought, famine, natural disaster, Pandemic, Government mandated Lockdown, or act of God and which results in the whole or any part of the Karma Group Properties being made inaccessible and/ or non-operational.
A Member Card is not transferable and only applies to the person named on the Card.
12.1. The Membership fee shall not be refunded upon resignation and/or termination.
12.2. The Membership will automatically terminate one year from the Start Date.
12.3. Any Member who shall for any reason whatsoever cease to be a Member of the Club shall nevertheless remain liable for and shall pay the Owner or Licensee, all outstanding balances arising from expenses, treatments, and/or any other consumptions, which at the time of his/her ceasing to be a Member is owed by him/her to the Owner/Licensee.
12.4. After cessation of Membership, the Member upon such termination surrenders all rights to or claims on the Club, if any, and these possible rights or claims shall be deemed to be forfeited or waived.
13.1. The Club, the Owner, the Licensees, their management, staff, agents, or representatives shall not be liable or responsible whatsoever for any inconveniences, damages, financial loss, death, injury to person or property of any Member or guests or any persons howsoever caused whether arising from a breach of contract or in tort or otherwise, whether in relation to the use of the facilities or participation in any activities of the Club and or on any of the Karma Group Properties or otherwise.
13.2. All Members, guests, and any other persons shall enter the Karma Group properties or use the facilities or equipment of the Karma Group at their own risk and such Member shall indemnify the Club, the Owner, the Licensee and their management, staff, agents, or representative on a full indemnity basis against all claims, actions, demands, proceedings, impositions, financial losses, damages, expenses, disbursements, liability and suffered or incurred.
No condoning, excusing or overlooking by the Owner or Licensee of any default, breach or non-observance or non-compliance by the Member shall operate as a waiver of the Owner’s/Licensee’s rights hereunder.
Any question as to the interpretation of these T&Cs or any other matter connected with the Club shall be determined by the Owner whose decision shall be final and binding on all parties concerned.
16.1. Every Member shall be bound by these T&Cs.
16.2. The Owner/Licensee shall notify every newly elected member of the existence of these T&Cs then in force; and copies of the rules in force or the time being shall be available at all times on the Club Website.
A Member shall not:
a) Use the Club for the purposes of any trade or in a manner prejudicial to the Owner’s interest; or
b) Conduct themselves in a manner likely to cause discomfort, inconvenience or annoyance to other Members, or behave in such a manner as to bring the Club into disrepute.
Every Member shall promptly inform the Owner of any change of home or e-mail address, directly in writing by email.
These Rules shall be governed by and shall be construed in accordance with the laws of the country in which the Membership is sold and thus may vary.